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We, nor anyone else at Armstrong-Development including but not limited to Ian Armstrong and all associates regardless of their field and/or involvement are under no circumstances responsible for anything that you do with your product after you have received it. Thank You
On the topic of Custom Orders the client is able to cancel the order and recieve a full refund of his payment as long as he/she has not yet received the product. After the client has downloaded his product he/she will no longer be entitled to a refund of any kind.
Also when making a Custom Order the client has the option to modify his order at any time prior to receiving the product. When making changes to an order additional charges based on the modifications may apply. (Example) If the client were to modify his/her order and add services/products to it the price of those additional items would need to be payed before he/she would be able to receive his order. We will explain all of this to you if this were to be the case.
On the other hand say the Client wanted to remove a service/product from his/her order, We would immediately refund the price for the specific item only and he/she would then only have payed for the products/services remaining on his/her order.
Thanks.
On the topic of refunding after purchase...
After the product has been purchased and received by the client we will no longer refund the price of that product if he/she wished to return it.
We would however be willing to exchange similar products that amount up to or close to the same price of the original purchase. We would do this by coming out to your home and deleting and undoing all of the changes that you may have made with the original product. All files would be deleted permanently and all changes reversed/undone. We would then allow you to reselect some or all of your items adding up to the same price or more then the same price. If you were to purchase more services then your previously had you will be required to pay the added charges before you could receive your product.
Thanks
Ian Michael Armstrong (Founder, CEO)
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